What is a domain name?
	Are there any rules for registering a domain names?
	How do I pay for a domain name registration?
	How do I find out if the domain name I want is available?
	What are registrants, registrars, and registries?
	Who should register a domain name?
	How do I create an account?

	Which domain name extensions (TLDs) can be registered through my account?
	How do I register a domain name?
	How long does it take to register a domain name?
	What can I do if the domain name I want has already been registered?
	Can I register multiple domain names at one time?
	How do I delete a domain name registration?
	How do I renew my domain name registration?
	Can I renew multiple registrations at one time?
	How do I renew an expired domain name registration?
	What is the Redemption Period?
	How do I transfer my domain name registration from another registrar?
	Why did my registration transfer request get declined?
	Can I transfer multiple domain name registrations at one time?
	How do I transfer my domain name registration away to another registrar?
	How do I transfer my domain name registration to another registrant?

A domain name can contain the English-language letters A through Z, and the digits 0 through 9. You can also use hyphens, but hyphens cannot begin or end your domain name. Spaces and special characters (i.e. - !, $, &, #, etc.) are never permitted. It must be a minimum of 3 characters, and a maximum length of 67 characters.

You can check the availability of a domain by doing a “WhoIS.” The WhoIS is the public information on a domain name registration – it shows where the domain is registered, the contact information (registrant, administrator, technical, and billing), the registration created date, expiration date, updated date, and the DNS name server information (where it is pointed to).

A registry is an entity that maintains the master database of domain names for a particular top-level domain (TLD). Below are the registries we work with and their corresponding TLDs (extensions): VeriSign .COM & .NET PIR .ORG Afilias .INFO NeuLevel .BIZ NeuStar .US The registry receives domain name information from registrars, who register domain names on behalf of registrants-people like you who would like to register and use a domain name. The registry puts that information into what is called a "zone file," which allows computers to route Internet traffic to and from domains around the world.

To create an account, simply click on “Register” in the upper right hand corner of the home page. You will need to provide a unique username and password as well as a password question and answer in case you should forget your password at a later date. Once this is done you will need to fill out your Organizational Contact information. This will be the listed registrant of the domains that will be registered through that account. If the billing, administrative and technical contacts are the same, click on the appropriate button. If not, continue to add the appropriate details for these contacts.

You will need to agree to the Terms and Conditions in the Bangladesh-Website.com User Agreement before moving to the next section. You can read the agreement by clicking on "User Agreement."

You will then be asked to verify the information you have submitted. You will then be forwarded to your home page where you can begin to manage your account.

Log into your account and click on “Domain Management” then on “Register Domain.” Start by checking your domain name availability. Enter one domain name per line making sure that you have removed all spaces and you do not use the www in front of the domain name. After your domain names have been checked and are available for registration, name server and payment information will be entered.

If your domain name is already registered with someone else you can backorder your domain name or if the domain name you choose is not available, try checking variations of the domain and/or with the other extensions. For example if you want "yourcompany.com" and it is not available, try "yourcompany.biz" or "yourcompany.info." Keep in mind some names may be trademarked.

Yes. You may register up to 150 domain names at one time.

Once the domain name has been registered it cannot be deleted.

You can only renew a registration with the current registrar. To renew your registration with us, log on to your account and click on “Domain Management” and then “Renew Domain.”

Yes. Log into your account click on “Domain Management” and then on “Renew Domain.” A list of all of your domain names will be shown. Indicate the domain names you wish to renew, the number of years you want to add to the registration, and provide payment information.

You can only renew a registration with the current registrar. If the expired registration has gone past the registrar’s grace period, only that registrar will be able to restore the domain name from the Redemption Period.

In order to restore your domain with Bangladesh-Website, please click here The Redemption Period is a 30-day period in which a domain registration is placed after being requested for deletion by the registrar it was registered through. Some registrars may offer the option to restore the deleted registration for a restoration fee. You will need to contact the registrar in question for more information on their policy.

Log into your account and click on “Domain Management” then on “Transfer Domain.” Read the guidelines to make sure none apply to the domain name you want to transfer. Put in the domain name, provide your payment information and submit.

There are several reasons that a domain transfer would be declined. The most common reason is the domain registration has already expired or is almost expiring. Another reason for declines is the current administrative contact not confirming the email the losing registrar sends.

Yes, this can be done through a bulk transfer order. Contact your registrar for more information.

You will need to contact the registrar you want to transfer to and find out how to submit a request from their system. All you have to do on our end is to make sure the contact information on your account is up to date so the requesting registrar will not have any problems obtaining authorization for the transfer.

You will need to contact your registrar for a change of ownership.

To modify your account information, log into your account and click on “Account Information” and then on “Update Contact Information.” Make the necessary changes and press submit.

A domain name should generally be registered to the owner/president/CEO/chairman of the business/organization or to the business/organization itself. The business/organization should also be listed as the billing contact. The web master or IT person of the business should be listed as the administrator and/or technical contact.

 Log into your account and click on “Domain Management” then on “List Domains.” Indicate the domain you wish to auto-renew by clicking the radio button beside the domain name (right side). The credit card information you have on file will be used to pay for the domain name renewals. Keep in mind if you do not have default account payment information in your account, the auto-renewal will not take place.

You can provide default account payment information for your account. To do this, click on “Payment History” and then “Add Payment Information.”

To update your default account payment information, log on to your account and click on “Payment History” and then on “Modify Payment Information”

The registration lock prevents anyone from transferring your account or modifying it in any way (DNS modification, renewals, etc.) without your knowledge.

Log into your account click on “Domain Management” and then on “Lock/Unlock Domains.” Pick the domain name you wish to lock from the drop down box and click on “Search.” You will be able to Lock/Unlock the domain name at the next page.

Yes. This is done through domain synchronization. Log into your account click on “Domain Management” then on “Synchronization.” Indicate the domain names you wish to synchronize by clicking on the radio button beside the domain name (left side). Specify the desired date, provide payment information and submit..

Remember that you can only synchronize domain names to expire on the same date by moving the expiration date FORWARD, not backward. Also, the synchronization service applies only for .COM & .NET domain names. For instance: If you have four domain names that expire on January 1, February 2, March 23 and April 10 you will be able to synchronize your domain names to expire on April 10.

Put simply, name servers are what ties a domain name to an IP address. You can obtain name servers from your hosting provider. Name server information would look something like:

Name Server Host Name Name Server IP Address ns0.some-company.com 208.234.1.34 ns1.some-company.com 208.234.1.36

When putting in name server information within our system, you will not need to put the name server IP address.

You can register a name server with us at no cost if the domain name that is used for that name server is registered with us. For example, if you have some-company.com registered with us, you can register name servers with that host name through us.

To register a name server, log into your account and click on “Domain Management” then on “NameServer Mgmt.” Put in the name server host name and IP address and submit. The system will attempt to register the name servers with all the registries we work with (.COM, .NET, .ORG, .INFO, .BIZ, and .US).

To modify a name server you have registered, log into your account and click on “Domain Management” then on “NameServer Mgmt.” Click on the name server in question make the necessary changes and press submit.

To delete a name server you have registered, log into your account and click on “Domain Management” then on “NameServer Mgmt.” Click on the radio button beside the name server (left side) in question and then on “Delete Nameserver.”